Person centred communication underpins how we work effectively with people. Many who access our services find conventional communication a challenge. This is why we take time to understand how each person expresses themselves and how best to engage meaningfully with them.
Effective communication is key to our behavioural support practice, we see challenging behaviour as a method of communication, albeit born out of frustration at not being understood. Our job is to understand, not to make people conform.
We aspire to be a centre of excellence in communication, and work in innovative ways to achieve this. Through peer advocacy, technology and recognised communication techniques and resources.